Frequently asked

Quick answers to the questions we hear most. Still stuck? Get in touch.

• What is Proxe?
• How does borrowing work?
• Is borrowing really free?
• What are borrower rewards?
• How do I unlock 7-day reservations?
• How long can I keep an item?
• What if I damage an item?
• What if I return an item late?
• How do I get items delivered?
• What items are available?
• Who owns the items?
• How do I contact support?